We're Back!

Dear Myvpro Customers,

We are thrilled to announce the long-awaited return of MyVpro.com, your haven for all things vaping! For those who have been with us since our inception in 2016, your steadfast support and loyalty have been the driving force behind our journey. As we step into a new chapter, we're humbled by the outpouring of encouragement from our cherished customers and dedicated fans.

A Pause and a Pivot:

Life has its twists and turns, and earlier this year, unforeseen challenges compelled us to temporarily close our doors. We are immensely grateful for your understanding during this period of transition, and it's with great excitement that we reveal the changes that have been brewing behind the scenes.

A New Dawn in IL:

We've embarked on a transformational journey during our hiatus, and we're back, stronger than ever. MyVpro.com has relocated its warehouse in IL, a strategic move that promises enhanced efficiency and a more seamless shopping experience for all of you.

Adjustments for a Better Tomorrow:

  1. Fresh Inventory, Your Way: While our product offerings are gradually being updated, we understand that our inventory might not be at full capacity just yet. If your desired product isn't in stock, worry not! Simply shoot us an email at service@myvpro.com or leave a message via the "Your Wish List" feature at the bottom right corner of our website. We'll work tirelessly to source what you need from trusted brands and suppliers.
  2. Price Match Promise: We believe in fairness. If you come across a product, we offer that's also available on comparable US-based vaping retail giants like Element Vape, we're thrilled to let you know that we promise to price match. Your satisfaction is our priority.
  3. Swift Fulfillment: We understand that time is of the essence. After placing your order, rest assured that we're committed to preparing your shipment within 24-48 hours and getting it to your chosen shipping partner. For pre-order items, we'll keep you informed about the anticipated arrival time.
  4. Dedicated Support: Got questions? We've got answers. Reach out to us via email, and we're dedicated to providing solutions within 0-12 hours, whether it's a pre-purchase inquiry or post-purchase assistance.
  5. Shipping Convenience: With shipping costs as low as $8, we're committed to offering competitive rates. Plus, for orders over $79, the shipping is on us!
  6. Pick Up in IL Warehouse: Welcome all vaping enthusiasts near our Illinois warehouse! You're invited to visit us in person, where you can explore a range of bestsellers, new arrivals, and even sample the latest offerings. Not only can you pick up your orders free of shipping charges and Adult Signature fee, but you can also try out new flavors and products before making your final selection.
  7. Honoring Loyalty: To our treasured repeat customers, expect exclusive VIP coupons delivered periodically as our token of gratitude.

As we embark on this exciting journey of resurgence, we extend our deepest appreciation to both our longstanding supporters and newcomers alike. MyVpro.com is back, revitalized by your enthusiasm and commitment. Our mission remains unchanged: to serve you with respect, promptly address your needs, and provide an exceptional vaping experience.

With gratitude and anticipation, MyVpro.com Team

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