COVID-19, Shipping, and Myvpro.com

COVID-19, Shipping, and Myvpro.com

Hello everyone! We've been getting a lot of messages about shipping. The good news is we have prepared for this dire situation and are still open for business. We have been making extensive changes on how we operate to focus on the safety of our employees and all of our fantastic customers! We have implemented extra steps for sanitization of the facility and hygiene practices include social distancing protocols, frequent hand washing, medical grade non-latex gloves, face masks, hand sanitizer stations, and more are all strictly in use. Furthermore, the sales / service staff is working from home. No messages or phone calls should go unanswered due to this current situation. If you need help with a product or are having issues, do not hesitate to reach out to us.

Due to COVID-19, we have noticed that USPS is experiencing delays in scanning and processing on some shipments at this time. Please note that delays might occur with your order so we recommend to wait patiently for up to 5 business days for Tracking to update once you have received a Tracking email. You may contact your local USPS or delivery person for updates in regards to regular mailing services.

BUT this pandemic had us questioning how can we help to give back to our communities, how can we assist our front-line workers who are actually doing battle with this pandemic on a daily basis?

We have started donating PPE (Personal Protection Equipment) supplies to our local communities. Just this week, we have donated over 2000 masks to institutions such as the John D Dingell VA Medical Center in Detroit and the Sterling Heights Police Department. We are working hard to get more supplies into the hands of the front-line workers, who need these items to protect and serve our communities.

We all need to be doing everything we possibly can to assist these heroes. I know you have heard it before, but helping them is as easy as just staying home.

We know this is a hard time for everyone and we thank you for choosing Myvpro.com for your vaping needs. We want to hear from you, what are you doing to pass the time at home? Let us know in the comment section below!

Personally, I have fallen prey to Tiger King on Netflix.

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Comments

Joe - April 14, 2020

Thank you myvpro for staying open, staying safe and giving back to the community in such difficult times. You guys are the best!

GEGORY LACAZE - April 14, 2020

THANKS FOR HELPING OUR FRONT LINE PERSONNEL IN THIS FIGHT. I HAVE SOME UNDERSTANDING OF HOW THEY MUST FEEL. IT’S LIKE WHEN I RECEIVED CARE PACKAGES FROM HOME, WITH COOKIES, WHILE I WAS FIGHTING IN DESERT STORM (1ST MIDDLE EAST WAR 1990-1991). JUST SOMEONE CARING, LIFTS ONE’S SPIRITS SO MUCH! KEEP UP THE GOOD WORK.

JohnM - April 14, 2020

Nice way to give back to your community if you can—that’s awesome.You guys are top notch and I’m proud to be a loyal customer there.Im in NY and this shit is getting hectic real fast for both Michigan and NY but guess what? Fuck this Virus-we will emerge from this stronger and much wiser.Band together and continue to care for all who are being effected by this.VAPE FORWARD👊🏻

Lsxtrucker1300 - April 10, 2020

It’s nice to see a vapor company helping out the first responders. It shines a positive light on our community and let’s people know that vapers aren’t bad!

Marilyn Rudesill - April 10, 2020

Hello again I tried to get the Route app and it says on their site join the waiting list???? Why do we have to be on a waiting list??? I just need my order hassle free.

MAtt M - April 7, 2020

What a great thing for you guys to be in the position to have well needed PPE supplies and able to donate them to the heroes that need them most.
And if maybe it helps out the stigma that has been put on vapors that is a small bonus.
I hope everyone stays safe and healthy!!!!!!
Matt

Robert M Hale - April 4, 2020

Congradulations to you and your company… May all of you stay safe and may this virus be over soon for all of us…

God Bless You

James Brandon Johnson - April 4, 2020

I appreciate all u are doing to keep urselef’s safe as well as us ur customers! Thank you!
One thing I think u could do for employees is to give a one time bonus,bigger for full time smaller for part time .
If u need to inquire on SBA loans/grants. If u have less than 500 could help u out if needed.
Thanks for giving PPE,that’s awesome! Great company!

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